TERMS AND CONDITIONS
Cobra Caps makes every effort to ship to you the highest quality goods in the styles and colors you request. Due to the nature of our product, we allow for slight variances in color, texture and design. To ensure that you are always getting our best products, Cobra Caps reserves the right to change or improve the details of our caps without prior notice.
One dozen per color per style.
All orders COD money order, or cashier's check. Company check and open terms are available upon approval of credit application. Company check and/or terms require a copy of driver's license of person signing checks. Cobra accepts Mastercard, Visa, Discover or American Express credit cards. All returned checks for any reason are subject to a $25.00 handling fee.
Goods will be billed at prices in effect at time of shipment. Prices subject to change without notice.
For Dallas, TX, Marietta, GA, Eau Claire, WI. Same day shipping available on orders placed by 1:00 P.M. central time for GA warehouse, 2:30 P.M. central time for Wl warehouse, 3:30 P.M. central time for TX warehouse. All orders shipped UPS or FEDEX unless otherwise specified.
CANCELLATIONS, RETURNS, CLAIMS:
All returns must be authorized by Cobra caps within 30 business days after receipt of merchandise. All returns must have a return authorization number and must be received within 10 business days. Cobra will not accept returns of altered merchandise. A 20% restocking fee will apply to all unauthorized returns and returns over 30 days from the date of order. Claims for shortage or defective merchandise must be made within 5 business days of receipt. Cobra is not responsible for express freight if not alerted within 5 business days. Client is responsible for all freight to and from warehouse on all refused orders. This charge will automatically be added to your next order.
DROP SHIP POLICY:
As a service to our customers, Cobra Caps will drop ship your orders at no extra charge. Please help us to continue offering this convenience by asking the consignee to check your shipment before applying any logos. COBRA WILL NOT BE RESPONSIBLE FOR LOGOS APPLIED T0 WRONG STYLE OF GOODS.
Call for special prices on overseas embroidery/and custom made orders. Advance deposits may be required and are non-refundable. This will be applied as final payment to the invoice. This includes special overseas imprinted merchandise as well. (48 dozen minimum order for embroidery and 300 dozen minimum for imprint.)
You are welcome to link to our generic website at: www.cobracap.com/catalog, request our webmaster to provide a generic version on a CD for you to upload to your website with a nominal fee of $275.
PRICE LIST VIA E-MAIL:
Our wholesale customers are welcome to request by e-mail our price list, either in Cobra version, generic version in net or coded (4P) format.